Terms and Conditions

Part 1: Life & Work Coaching – Terms and Conditions

Neurodiverse Adventures

Welcome to Neurodiverse Adventures Life & Work Coaching. These terms outline how we will work together and are intended to provide clarity, fairness, and shared understanding.

1. Coaching Relationship

Life & Work Coaching is a collaborative, neuroaffirming process designed to support reflection, clarity, and sustainable change. Coaching is not therapy, counselling, or crisis support.

This work may include exploring patterns, challenges, or perspectives that feel unfamiliar or stretching at times. I will always approach these conversations with care, sensitivity, and respect for your capacity. There is no expectation to move beyond what feels manageable.

Misunderstandings can occasionally happen in any working relationship. If anything I say or do doesn't feel right, I encourage you to let me know so we can reflect on it together. Open communication helps maintain trust and ensures the space remains safe and collaborative.

While I bring professional training, structure, and commitment to our sessions, meaningful change also relies on your engagement with the process in ways that feel realistic for you. Outcomes cannot be guaranteed, and you remain responsible for your own decisions and actions throughout the coaching journey.

2. Session Structure

• Sessions are 60 minutes in length.

• Sessions are held online unless otherwise agreed.

• Dates and times will be arranged collaboratively.

• If you arrive late, the session will still end at the agreed time.

Sessions are for the individual named in the booking unless otherwise agreed in writing.

After each session, you will receive a structured written summary including:

• Key themes explored

• Reflections

• Agreed next steps (where relevant)

This summary forms part of the coaching process and is intended to support ongoing reflection.

Session Recording

Sessions may be audio recorded by me for the purpose of supporting accurate reflection and preparation of your structured written summary.

Recordings are stored securely and processed in accordance with UK GDPR and relevant data protection legislation. They are not shared with any third parties and are deleted within 14 days of the written summary being sent, unless otherwise agreed in writing.

If you have any questions or concerns about recording, we can discuss them before sessions begin.

3. Fees & Payment

• Each 60-minute session costs £85.

• Payment is required in advance of your booked session via BACS or an agreed invoice arrangement.

• VAT is not charged.

Reduced Rates

Reduced payment options may be available for:

• Individuals receiving Universal Credit (UK)

• Other agreed circumstances

Any agreed reduced rate will be confirmed in writing. Evidence of benefit status may be requested. If your circumstances change, please inform me so we can review the arrangement transparently.

Block bookings may be offered at a reduced rate when paid in full. Additional discounts cannot be applied to already reduced rates.

Payment must still be confirmed before sessions begin.

Access to Work & Third-Party Funding

Coaching may also be funded through:

• Access to Work

• Social Care or Carer's Needs Assessment

Where coaching is funded through Access to Work, Social Services, or another third-party organisation, fees may differ from the standard private rate.

In these cases:

• A separate agreement or quotation will be provided.

• Sessions will be invoiced directly to the funding body unless otherwise agreed.

• Payment terms will follow the requirements of the funding organisation.

• Coaching will not begin until written confirmation of funding has been received.

If funding is delayed or withdrawn, responsibility for outstanding fees will be clarified before sessions continue.

4. Cancellations & Rescheduling

At least 7 days' notice is required to cancel a scheduled session.

At least 24 hours' notice is required to reschedule an appointment. Sessions cancelled with less than 24 hours' notice may be charged in full.

Session times are agreed in advance. While occasional rescheduling can be accommodated, repeated changes to agreed-upon appointments may not always be possible and may result in the release of your regular time slot. If frequent rescheduling occurs, we may review whether ongoing coaching is workable at this time.

If I need to cancel for any reason, I will provide as much notice as possible and offer an alternative appointment.

5. Communication Between Sessions

If something feels important between sessions, you are welcome to email.

I aim to respond within 48 working hours. Communication between sessions is for clarification or brief support and does not replace scheduled coaching time.

WhatsApp contact may be available by prior agreement.

6. Confidentiality

All information shared within sessions will be treated as confidential.

I undertake regular professional supervision. Supervision is also confidential and ensures ethical, reflective practice.

Confidentiality may be broken only if:

• There is a legal obligation to disclose information

• There are safeguarding concerns

• There is reasonable belief of serious risk of harm to yourself or others

If appropriate, I may speak with employers, medical professionals, or other services only with your explicit written consent.

7. Access & Adjustments

Neurodiverse Adventures is committed to neuroaffirming and accessible practice. Adjustments are welcomed and can be discussed at any stage of our work together.

This may include adjustments to communication style, pacing, session structure, written summaries, or agreed recording of sessions.

Adjustments are made collaboratively and must be reasonable and sustainable within professional boundaries. While I aim to offer flexibility where possible, I am not able to provide unlimited rescheduling, appointments outside of my published working hours, or arrangements that significantly alter the structure of the service.

Session times are agreed in advance. Repeated changes may not always be possible to accommodate.

Accessibility is a shared process. Adjustments are considered in line with good practice and relevant equality legislation, while ensuring the service remains safe, workable, and sustainable for both client and coach.

Reasonable adjustments do not extend to changes that would fundamentally alter the nature of the service or create disproportionate administrative or scheduling demands beyond what is sustainable.

8. Privacy

Your personal data will be handled in accordance with the Neurodiverse Adventures Privacy Policy, available on the website.

9. Concerns or Difficulties

If something does not feel right within our work together, I encourage you to raise it. Open communication supports trust and helps shape the process in ways that feel safe and collaborative.

10. Ending the Coaching Agreement

Coaching may be ended by either party at any time.

If I believe the coaching relationship is no longer workable, ethical, or sustainable, I reserve the right to end the agreement with appropriate notice and, where possible, a closing session.

Any outstanding fees must be settled prior to termination.

11. Review of Terms

These terms may be reviewed periodically. If changes directly affect you, you will be informed.

12. Agreement

By booking and attending coaching sessions, you confirm that you have read and agree to these Terms and Conditions.

If you have any questions about any part of this agreement, you are welcome to ask before your coaching session.

Date of Issue: February 2026, changes made June 2026

Planned Review Date: February 2027

Part 2: The Neurokin Community – Terms and Conditions

Neurodiverse Adventures – The Neurokin Community

1. Introduction

The Neurokin Community is an online, neuroaffirming, community-led space facilitated by Amanda Maguire through Neurodiverse Adventures.

By purchasing a Neurokin Community membership, you agree to the terms set out below. These terms are intended to provide clarity, fairness, and shared understanding for all members.

2. Membership Options

The Neurokin Community is offered as:

• £15 introductory month (one-time option)

• £25 monthly membership (rolling)

• £270 yearly membership (10% saving)

Membership provides access to live online sessions, community activities, and related materials during your active membership period.

All sessions and activities are optional.

3. Payments and Renewal

Introductory Month

The £15 introductory month provides access for the current month only and does not automatically renew.

If you wish to continue, you will need to purchase the £25 monthly membership separately.

Monthly Membership

The £25 membership renews each month automatically unless cancelled before the next billing date.

Yearly Membership

The £270 yearly membership provides access for 12 months from the date of purchase, and you will be notified in advance of renewal.

You are responsible for managing cancellations before your renewal date.

4. Cooling-Off Period and Digital Access

Under UK consumer law, you have the right to cancel your membership within 14 days of purchase.

If you cancel within 14 days and have not attended any live sessions or accessed member-only materials, you will receive a full refund.

If you cancel within 14 days of attending a live session or accessing member-only materials, a pro rata amount may be deducted to reflect the services already provided.

After 14 days, standard cancellation terms apply, and refunds are not provided for the current billing period.

By purchasing, you agree that your membership and access to the community begin immediately.

5. Cancellation

You may cancel your monthly or yearly membership at any time before the next billing cycle.

Cancellation stops future payments but does not provide a refund for the current billing period.

Access continues until the end of the paid period.

6. Community Conduct and Respect

The Neurokin Community is built on:

• Respect

• Consent

• Confidentiality

• Shared responsibility

Members agree:

• Not to record or take pictures in sessions without explicit permission

• Not to share Zoom links or community materials

• Not to share personal information about other members outside the community without their consent

• To engage respectfully and without discriminatory or harmful behaviour

Neurodiverse Adventures reserves the right to suspend or terminate membership where community safety is compromised.

7. Confidentiality and Safeguarding

All members are expected to maintain confidentiality within the community.

If there is a serious concern that a member may be at risk of harm or may pose a risk to others, appropriate safeguarding steps may be taken. Where possible, consent will be sought before sharing information, unless there is a significant risk.

8. Intellectual Property

All materials provided within the Neurokin Community remain the intellectual property of Neurodiverse Adventures.

Materials may not be reproduced, recorded, distributed, or shared without written permission.

9. Service Changes

Neurodiverse Adventures may:

• Adjust session times

• Modify session formats

• Evolve community activities

Members will be informed of significant changes where appropriate.

10. Data Protection

Neurodiverse Adventures follows UK GDPR principles.

Personal data will not be shared with third parties without consent, unless required by law.

Members may request changes to communication preferences at any time.

11. Liability

Neurodiverse Adventures is not liable for:

• Technical issues outside reasonable control

• Internet connectivity problems

• Platform outages

• Events beyond reasonable control (force majeure)

Nothing in these terms limits or excludes liability where it would be unlawful to do so.

12. General Provisions

Failure to enforce any provision of these terms does not constitute a waiver of rights.

Any provisions intended to survive termination will remain in effect.

By purchasing a membership, you confirm that you have read, understood, and agreed to these Terms and Conditions. These Terms and Conditions are governed by the laws of England and Wales.

Last updated: 23rd February 2026

Review cycle: Reviewed annually or as services evolve.

Part 3: Neurodiverse Adventures Online Courses – Terms and Conditions

1. Introduction

At Neurodiverse Adventures, our core values centre around fostering a supportive and inclusive environment where everyone feels encouraged to connect, grow, and support one another. We understand that each individual has unique perspectives and opinions, and we believe in the power of amicable disagreements without harm. Our commitment to creating safe spaces for learning is unwavering, and we strive to promote understanding and respect among all participants.

2. Payment and Refund Policy

All payments must be made prior to attending any course or session. Once a course has been attended, no refunds can be provided for any services rendered. Any approved refunds will be returned to the original account from which the payment was made. Neurodiverse Adventures reserves the right to cancel your attendance if the contract of payment or services has been breached. Please note that service modifications and course pricing may change, but not once the course has been fully paid.

3. Confidentiality and Sharing of Materials

Any materials, documents, videos, Zoom codes, or emails provided as part of the service must not be shared with anyone outside the course. Trust and connection are key values at Neurodiverse Adventures, and we emphasise confidentiality. Participants are required to keep all information regarding other customers private.

3.1. Copyright and Legal Proceedings

Customers must respect copyright and intellectual property laws. Any unauthorised use or distribution of content provided by Neurodiverse Adventures is strictly prohibited and may result in legal action.

4. Duty of Care

We are committed to providing a duty of care to all participants. This includes ensuring a safe and supportive learning environment and promptly addressing concerns or issues. If Neurodiverse Adventures believes that you, the participant, are at risk of harm or pose a risk to others, we have a duty of care to report this to local authorities. Consent will always be sought beforehand; if this is not possible, we will still take necessary steps to safeguard the person in question. See Safeguarding Policy for further information.

5. Complaints and GDPR Compliance

We take complaints seriously and aim to resolve any issues swiftly and fairly. If you wish to complain about the services, don't hesitate to contact us regarding this policy. We also comply with GDPR regulations, ensuring your personal data is protected and used appropriately. We follow the seven principles of the GDPR and do not share any information with third parties. If information is needed for legal purposes or advocacy, we will always seek your permission before proceeding. Communication preferences can be requested to meet your needs, and we always value self-advocacy.

6. No-Bullying Policy

Neurodiverse Adventures has a strict no-bullying policy. Any form of bullying, harassment, or discrimination will not be tolerated and may result in immediate removal from the course and or other services.

7. Notices

All notices regarding course changes, updates, or important information will be communicated to participants in a timely manner. You agree that any notice or communications required or permitted to be delivered under this Agreement by us to you shall be deemed to have been given, if delivered by email, in accordance with the contact information you have provided.

8. Force Majeure

Neurodiverse Adventures is not liable for any failure to perform its obligations due to events beyond its control, such as natural disasters, pandemics, or other unforeseen circumstances.

9. Non-Waiver

Failure to enforce any of these terms and conditions does not constitute a waiver of Neurodiverse Adventures' rights.

10. Survival

The provisions of these terms and conditions that, by their nature, should survive termination will remain in effect after termination.

By purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Terms, conditions, and policies will be reviewed monthly in the first year of Neurodiverse Adventures. If any changes affect you directly, you will be notified.

Date of Courses terms and conditions: 25th Feb 2025

Planned Review date: March 2025